.support-wrap{max-width:800px}
.support-page-header{display:grid;grid-template-columns:42px 1fr 42px;gap:16px;align-items:center;margin-bottom:6px}
.support-page-header__title{margin:0;text-align:center}
.support-page-header__spacer{display:block;width:42px;height:42px}
.support-hero{display:flex;justify-content:space-between;gap:14px;padding:14px 16px;border-radius:16px;background:rgba(255,255,255,.02);border:1px solid rgba(255,255,255,.06);box-shadow:0 6px 14px rgba(0,0,0,.10)}
.support-title{font-size:18px;font-weight:700;letter-spacing:.2px;color:rgba(255,255,255,.92);text-shadow:0 1px 2px rgba(0,0,0,.35)}
.support-subtitle{margin-top:4px;font-size:14px;color:rgba(255,255,255,.72)}
.support-hero__right{text-align:right;min-width:220px}
.support-hint{margin-top:5px;font-size:12px;color:rgba(255,255,255,.5)}
.support-badge{display:inline-flex;align-items:center;gap:8px;padding:7px 12px;border-radius:999px;font-size:13px;font-weight:700;background:rgba(255,255,255,.03);border:1px solid rgba(255,255,255,.08);transition:color .4s ease,background .4s ease}
.support-dot{width:8px;height:8px;border-radius:50%;transition:background .4s ease,box-shadow .4s ease,transform .4s ease}
.support-badge--online{color:rgba(140,255,180,.92)}
.support-badge--online .support-dot{background:rgba(140,255,180,.95);box-shadow:0 0 10px rgba(140,255,180,.35);animation:supportPulseOnline 2.6s ease-in-out infinite}
.support-badge--offline{color:rgba(255,190,190,.85)}
.support-badge--offline .support-dot{background:radial-gradient(circle at 30% 30%,rgba(255,190,190,.95),rgba(255,140,140,.85));box-shadow:0 0 6px rgba(255,150,150,.35),0 0 14px rgba(255,120,120,.18);animation:supportPulseOfflineSoft 4.2s ease-in-out infinite}
@keyframes supportPulseOnline{0%{opacity:.85;box-shadow:0 0 0 rgba(140,255,180,0)}50%{opacity:1;box-shadow:0 0 14px rgba(140,255,180,.45)}100%{opacity:.85;box-shadow:0 0 0 rgba(140,255,180,0)}}
@keyframes supportPulseOfflineSoft{0%{opacity:.55;transform:scale(.96);box-shadow:0 0 4px rgba(255,150,150,.25),0 0 10px rgba(255,120,120,.12)}50%{opacity:.95;transform:scale(1.05);box-shadow:0 0 10px rgba(255,160,160,.55),0 0 22px rgba(255,120,120,.25)}100%{opacity:.55;transform:scale(.96);box-shadow:0 0 4px rgba(255,150,150,.25),0 0 10px rgba(255,120,120,.12)}}
.support-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.support-card{padding:15px 15px 13px;border-radius:16px;background:rgba(255,255,255,.02);border:1px solid rgba(255,255,255,.06);box-shadow:0 5px 12px rgba(0,0,0,.08)}
.support-card:hover{background:rgba(255,255,255,.03)}
.support-section{padding:16px 16px 14px;border-radius:16px}
.support-section--panel{padding:18px;border-radius:18px;background:rgba(255,255,255,.02);border:1px solid rgba(255,255,255,.06);box-shadow:0 7px 16px rgba(0,0,0,.10)}
.support-panel-header{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;flex-wrap:wrap}
.support-panel-copy{display:grid;gap:4px}
.support-panel-headline{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}
.support-panel-headline--split{width:100%;align-items:center}
.support-panel-copy .support-section__desc{margin-top:0;max-width:720px}
.support-card__head{display:flex;gap:12px;align-items:flex-start;margin-bottom:12px}
.support-icon{width:36px;height:36px;min-width:36px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:16px;background:rgba(255,255,255,.035);border:1px solid rgba(255,255,255,.07)}
.support-card__title,.support-section__title{font-size:16px;font-weight:800;color:rgba(255,255,255,.90);line-height:1.25}
.support-section__title{font-size:18px}
.support-card__desc,.support-section__desc{margin-top:3px;font-size:13px;color:rgba(255,255,255,.6);line-height:1.45}
.support-card__actions{margin-top:6px}
.support-link{color:rgba(160,200,255,.92);text-decoration:none}
.support-note{margin-top:8px;font-size:12px;color:rgba(255,255,255,.48)}
.support-address{font-size:13.5px;color:rgba(255,255,255,.72);line-height:1.55}
.support-card--primary{background:rgba(88,128,255,.05);border-color:rgba(130,190,255,.16)}
.support-card--muted{background:rgba(255,255,255,.015)}
.support-btn{display:inline-flex;align-items:center;justify-content:center;min-height:42px;padding:0 15px;border-radius:14px;border:1px solid rgba(88,128,255,.22);background:rgba(88,128,255,.12);color:#dce7ff;text-decoration:none;font-size:14px;font-weight:700;cursor:pointer}
.support-btn--primary{border-color:rgba(143,240,167,.24);background:rgba(69,168,105,.18);color:#b6ffd0}
.support-btn--muted{background:rgba(255,255,255,.04);border-color:rgba(255,255,255,.08);color:rgba(255,255,255,.82)}
.support-topics{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:10px;margin-top:12px}
.support-topic{min-height:54px;padding:12px 14px;border-radius:14px;border:1px solid rgba(255,255,255,.06);background:rgba(255,255,255,.025);cursor:pointer;text-align:left;color:rgba(255,255,255,.92);font-size:15px;font-weight:700;line-height:1.35;box-sizing:border-box}
.support-topic.is-active{border-color:rgba(116,153,255,.42);background:rgba(88,128,255,.14)}
.support-device__actions{display:grid;gap:10px;margin-top:2px}
.support-device__prefs{display:flex;gap:8px;flex-wrap:wrap}
.support-device-chip{display:inline-flex;align-items:center;justify-content:center;min-height:34px;padding:0 12px;border-radius:999px;border:1px solid rgba(255,255,255,.08);background:rgba(255,255,255,.03);color:rgba(255,255,255,.74);font-size:12px;font-weight:800;cursor:pointer}
.support-device-chip--active{border-color:rgba(88,128,255,.24);background:rgba(88,128,255,.14);color:#dce7ff}
.support-device-chip[disabled]{opacity:.55;cursor:default}
.support-faq-card{margin-top:16px;padding:16px;border-radius:16px;background:rgba(255,255,255,.02);border:1px solid rgba(255,255,255,.05)}
.support-faq-list{display:grid;gap:8px;margin-top:12px;font-size:13px;line-height:1.6;color:rgba(255,255,255,.8)}
.support-faq-line{display:flex;gap:8px;align-items:flex-start}
.support-faq-dot{color:#8fb7ff;font-weight:700}
.support-stack{display:grid;gap:12px;margin-top:0}
.support-inline-actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center}
.support-chat-toolbar{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;flex-wrap:wrap}
.support-chat-card,.support-compose{display:grid;gap:14px}
.support-chat-notice{padding:12px 14px;border-radius:14px;background:rgba(255,255,255,.03);border:1px solid rgba(255,255,255,.06);font-size:13px;line-height:1.6;color:rgba(255,255,255,.6)}
.support-chat-empty{padding:16px;border-radius:14px;background:rgba(255,255,255,.025);border:1px dashed rgba(255,255,255,.08);font-size:13px;line-height:1.6;color:rgba(255,255,255,.52)}
.support-list{display:grid;gap:8px;max-height:none;overflow:visible;padding:0}
.support-chat-messages{display:grid;gap:10px;max-height:580px;overflow-y:auto;overflow-x:hidden;padding:12px 10px;min-width:0;max-width:100%}
.support-scroll::-webkit-scrollbar,.support-list::-webkit-scrollbar,.support-chat-messages::-webkit-scrollbar{width:10px}
.support-scroll::-webkit-scrollbar-track,.support-list::-webkit-scrollbar-track,.support-chat-messages::-webkit-scrollbar-track{background:rgba(255,255,255,.04);border-radius:999px}
.support-scroll::-webkit-scrollbar-thumb,.support-list::-webkit-scrollbar-thumb,.support-chat-messages::-webkit-scrollbar-thumb{background:rgba(255,255,255,.18);border-radius:999px;border:2px solid transparent;background-clip:padding-box}
.support-thread{position:relative;display:grid;grid-template-columns:42px minmax(0,1fr) auto;gap:12px;align-items:center;width:100%;text-align:left;padding:12px 14px;border-radius:16px;border:1px solid rgba(255,255,255,.06);background:rgba(255,255,255,.02);cursor:pointer;box-sizing:border-box;box-shadow:0 3px 8px rgba(0,0,0,.06);transition:background .2s ease,border-color .2s ease}
.support-thread:hover{background:rgba(255,255,255,.03)}
.support-thread.is-active{border-color:rgba(116,153,255,.32);background:rgba(88,128,255,.08)}
.support-thread__media{display:flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:14px;background:rgba(255,255,255,.03);border:1px solid rgba(255,255,255,.07)}
.support-thread__icon{display:flex;align-items:center;justify-content:center;width:20px;height:20px;font-size:20px;line-height:1;color:rgba(255,255,255,.92)}
.support-thread__body{display:grid;gap:4px;min-width:0}
.support-thread__top{display:flex;justify-content:space-between;gap:10px;align-items:flex-start}
.support-thread__title{font-size:15px;font-weight:800;color:rgba(255,255,255,.94);line-height:1.25}
.support-thread__meta{font-size:12px;color:rgba(255,255,255,.48)}
.support-thread__preview{font-size:12px;line-height:1.45;color:rgba(255,255,255,.66);display:-webkit-box;-webkit-line-clamp:1;-webkit-box-orient:vertical;overflow:hidden}
.support-thread__side{display:grid;gap:4px;justify-items:end;align-content:center;min-width:112px}
.support-thread__badges{display:flex;align-items:center;justify-content:flex-end;gap:6px;flex-wrap:wrap}
.support-thread__status{display:inline-flex;align-items:center;min-height:22px;padding:0 8px;border-radius:999px;background:rgba(255,255,255,.05);border:1px solid rgba(255,255,255,.07);font-size:9px;font-weight:800;letter-spacing:.02em;color:rgba(255,255,255,.74);white-space:nowrap}
.support-thread__status--new,.support-thread__status--open{background:rgba(81,201,129,.12);border-color:rgba(81,201,129,.2);color:#9df1b7}
.support-thread__status--closed{background:rgba(255,255,255,.045);border-color:rgba(255,255,255,.06);color:rgba(255,255,255,.62)}
.support-thread__status--blocked{background:rgba(255,120,120,.12);border-color:rgba(255,120,120,.18);color:#ffb2b2}
.support-thread__status--waiting_admin{background:rgba(88,128,255,.14);border-color:rgba(88,128,255,.2);color:#cbd8ff}
.support-thread__status--waiting_user{background:rgba(255,196,105,.12);border-color:rgba(255,196,105,.18);color:#ffd79a}
.support-thread__date{font-size:10px;color:rgba(255,255,255,.5)}
.support-thread-panel .support-list{margin-top:12px}
.support-unread{min-width:18px;height:18px;padding:0 6px;border-radius:999px;background:rgba(81,201,129,.2);color:#9df1b7;font-size:10px;font-weight:800;text-align:center;display:inline-flex;align-items:center;justify-content:center}
.support-chat-card textarea,.support-compose textarea{width:100%;padding:16px;resize:vertical;border-radius:16px;border:1px solid rgba(255,255,255,.08);background:rgba(255,255,255,.03);color:rgba(255,255,255,.92);box-sizing:border-box;font-size:15px;line-height:1.65}
.support-compose textarea{min-height:180px}
.support-chat-card textarea{min-height:130px}
.support-bubble{max-width:min(76%,720px);width:100%;min-width:0;padding:10px 12px;border-radius:14px;box-sizing:border-box;box-shadow:inset 0 .5px 1px rgba(255,255,255,.05);overflow:hidden}
.support-bubble--self{margin-left:auto;border-radius:14px 14px 5px 14px;background:rgba(88,128,255,.2);border:1px solid rgba(88,128,255,.22)}
.support-bubble--admin{margin-right:auto;border-radius:14px 14px 14px 5px;background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.06)}
.support-bubble__meta{display:flex;justify-content:space-between;gap:8px;align-items:center;font-size:10px;color:rgba(255,255,255,.46)}
.support-bubble__body{margin-top:6px;font-size:13px;line-height:1.5;color:rgba(255,255,255,.9);white-space:pre-wrap;word-break:break-word}
.support-message-edited{display:inline-flex;align-items:center;min-height:18px;padding:0 6px;border-radius:999px;background:rgba(255,255,255,.06);color:rgba(255,255,255,.64);font-size:10px;font-weight:700;letter-spacing:.01em}
.support-message-edit-btn{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;align-self:center;width:24px;height:24px;border-radius:8px;border:1px solid rgba(136,186,255,.14);background:rgba(108,150,255,.12);color:#dce7ff;cursor:pointer;box-shadow:inset 0 .5px 1px rgba(255,255,255,.06);padding:0;margin:0;line-height:0;appearance:none;-webkit-appearance:none;transition:border-color .18s ease,background .18s ease,color .18s ease}
.support-message-edit-btn:hover{border-color:rgba(136,186,255,.24);background:rgba(118,162,255,.16);color:#edf3ff}
.support-message-edit-btn.is-active{border-color:rgba(145,198,255,.3);background:rgba(124,182,255,.2)}
.support-message-edit-btn svg{display:block;width:14px;height:14px;overflow:visible}
.support-file-chip{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:6px;width:100%;max-width:100%;min-width:0;padding:6px 10px;border-radius:10px;background:rgba(255,255,255,.06);text-decoration:none;color:rgba(255,255,255,.88);font-size:11px;overflow:hidden;box-sizing:border-box}
.support-file-chip__name{display:block;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.support-file-chip__size{color:rgba(255,255,255,.46);white-space:nowrap}
.support-preview-image{display:block;max-width:100%;width:100%;border-radius:12px;border:1px solid rgba(255,255,255,.08);object-fit:cover;background:rgba(255,255,255,.03)}
.support-attachment-frame{display:block;max-width:min(260px,100%);width:100%;min-width:0;overflow:hidden;border-radius:12px;background:rgba(255,255,255,.03)}
.support-upload-list{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}
.support-upload-item{display:inline-flex;align-items:center;gap:8px;max-width:100%;padding:7px 10px;border-radius:12px;background:rgba(255,255,255,.06);font-size:12px;color:rgba(255,255,255,.86)}
.support-upload-item span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.support-upload-thumb{display:block;width:46px;height:46px;min-width:46px;border-radius:10px;object-fit:cover;background:rgba(255,255,255,.04);border:1px solid rgba(255,255,255,.08)}
.support-upload-meta{display:grid;gap:2px;min-width:0}
.support-upload-size{font-size:11px;color:rgba(255,255,255,.52)}
.support-upload-remove{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;border:0;border-radius:999px;background:rgba(255,255,255,.1);color:rgba(255,255,255,.88);font-size:12px;line-height:1;cursor:pointer;padding:0}
.support-chat-screen{display:grid;gap:16px;border-color:transparent;box-shadow:none}
.support-chat-header{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;flex-wrap:wrap;min-width:0}
.support-chat-titleblock{display:grid;gap:8px;min-width:0;max-width:100%}
.support-chat-header-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap;justify-content:flex-end;min-width:0;max-width:100%}
.support-chat-status{align-self:flex-start}
.support-chat-back,.support-chat-link{display:inline-flex;align-items:center;justify-content:center;min-height:38px;padding:0 14px;border-radius:12px;border:1px solid rgba(255,255,255,.08);background:rgba(255,255,255,.04);color:rgba(255,255,255,.86);text-decoration:none;font-size:13px;font-weight:700;cursor:pointer}
.support-chat-editing-notice{display:flex;justify-content:space-between;gap:12px;align-items:center;flex-wrap:wrap}
.support-chat-feed{padding-right:8px;min-width:0;max-width:100%}
.support-chat-jump-wrap{display:flex;justify-content:flex-end}
.support-chat-jump{display:inline-flex;align-items:center;justify-content:center;min-height:34px;padding:0 12px;border-radius:999px;border:1px solid rgba(255,255,255,.08);background:rgba(255,255,255,.04);color:rgba(255,255,255,.82);font-size:12px;font-weight:700;cursor:pointer;box-shadow:inset 0 .5px 1px rgba(255,255,255,.05),0 4px 10px rgba(0,0,0,.18)}
.support-chat-composer-box{display:grid;gap:10px;padding:0;background:transparent;border:0;box-shadow:none}
.support-chat-compose-row{display:grid;grid-template-columns:52px minmax(0,1fr);gap:12px;align-items:flex-end}
.support-chat-input{width:100%;min-height:92px;max-height:180px;padding:12px 14px;resize:none;overflow-y:auto;border-radius:14px;border:1px solid rgba(255,255,255,.08);background:rgba(255,255,255,.03);color:rgba(255,255,255,.92);box-sizing:border-box;font-size:15px;line-height:1.55}
.support-chat-send{display:inline-flex;align-items:center;justify-content:center;min-width:132px;min-height:44px;padding:0 16px;border-radius:14px;border:1px solid rgba(88,128,255,.24);background:rgba(88,128,255,.18);color:#dce7ff;font-size:14px;font-weight:800;cursor:pointer;white-space:nowrap}
.support-chat-send[disabled],.support-chat-plus[disabled]{opacity:.55;cursor:default}
.support-chat-compose-footer{display:flex;justify-content:space-between;gap:10px;align-items:center;flex-wrap:wrap}
.support-chat-compose-footer .support-note{margin-top:0}
.support-chat-attach{position:relative}
.support-chat-plus{display:inline-flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:14px;border:1px solid rgba(255,255,255,.08);background:rgba(255,255,255,.04);color:rgba(255,255,255,.92);font-size:26px;line-height:1;cursor:pointer;box-shadow:inset 0 .5px 1px rgba(255,255,255,.06),0 4px 12px rgba(0,0,0,.22)}
.support-chat-menu{position:absolute;left:0;bottom:calc(100% + 10px);min-width:200px;padding:8px;border-radius:14px;background:rgba(26,28,36,.96);border:1px solid rgba(255,255,255,.08);box-shadow:0 18px 32px rgba(0,0,0,.36);z-index:8}
.support-chat-menu-item{display:flex;align-items:center;width:100%;min-height:42px;padding:0 12px;border:0;border-radius:10px;background:transparent;color:rgba(255,255,255,.9);font-size:13px;font-weight:700;cursor:pointer;text-align:left}
.support-chat-menu-item:hover{background:rgba(255,255,255,.06)}
.support-chat-icon-btn{display:inline-flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:12px;border:1px solid rgba(255,255,255,.08);background:rgba(255,255,255,.04);color:rgba(255,255,255,.92);font-size:22px;font-weight:700;cursor:pointer;box-shadow:inset 0 .5px 1px rgba(255,255,255,.06),0 4px 12px rgba(0,0,0,.22);padding:0}
.support-chat-icon-btn--danger{font-size:28px;line-height:1}
.support-preview-image{max-height:280px}
.support-chat-messages{border:0;box-shadow:none;background:transparent}
@media (min-width:901px){.support-grid{grid-template-columns:2fr 1fr}.support-card--primary{grid-column:1 / 2}.support-card--muted{grid-column:1 / -1}}
@media (max-width:900px){.support-grid{grid-template-columns:1fr}.support-hero{flex-direction:column;align-items:flex-start}.support-hero__right{text-align:left;min-width:unset}.support-chat-toolbar{align-items:stretch}.support-chat-compose-footer{flex-direction:column;align-items:stretch}.support-chat-send{width:100%}.support-chat-menu{left:0;right:0;min-width:unset}.support-panel-headline{align-items:flex-start}.support-panel-headline--split{align-items:flex-start}.support-device__prefs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:720px){.support-thread{grid-template-columns:48px minmax(0,1fr)}.support-thread__side{grid-column:2 / 3;justify-items:start;grid-auto-flow:column;justify-content:space-between;width:100%;min-width:0}.support-thread__top{align-items:flex-start}}